On-Site When You Need Us, Across the GTA and Beyond
Insurance brokerage IT support inside the Greater Toronto Area, plus regular on-site coverage across Southern Ontario.
Client Trust Doesn't Survive a Visible Data Incident
Most MSPs treat a brokerage like any other office. Your entire business model runs on client trust, and a single breach spends it fast.
Claims systems go down at the worst time
A claims system fails during a high-volume week after a storm, and your adjusters can't pull a single policy record while clients wait on hold.
A vendor's mistake becomes your liability
A vendor you use for underwriting data mishandles a batch of client PII. The regulator's question is what your firm did to prevent it, not what the vendor promised.
Compliance paperwork nobody has stress-tested
Your compliance documents look complete on paper. Nobody has checked whether the access controls listed there match what's actually configured on your servers.
Security treated as a checkbox
Your current provider installs antivirus, checks the box, sends the invoice. Nobody's thinking about vendor risk or your audit trail until a regulator asks for evidence.
IT Support That Actually Understands Insurance Brokerages
A spike in claims volume after a weather event won't take your adjusters offline when clients need them most.
A clear record of who can reach what and why, ready to hand to a regulator or auditor without a scramble.
Multi-factor authentication, endpoint protection, and staff training built around the specific risks brokerages face.
Every staff question covered with no per-ticket charge and a response-time guarantee in writing.
Direct support for Applied Epic, EZLynx, Vertafore AMS360, and most broker management platforms, so an integration break never reaches a client file.
Systems load-tested against a real storm-season claims spike, not just a quiet Tuesday in March.
See how this fits with our Cybersecurity Services and Managed IT Services.
Real Brokerages, Real Renewal Seasons
One of these is a real, published engagement. Read the full details in our Oakville brokerage case study.
From Free Assessment to a Brokerage That's Audit-Ready
Free IT Assessment
We ask about your broker platform, your last outage, and your biggest unverified vendor risk, and flag it on the call.
Systems & Vendor Review
We map every login, every vendor connection, every backup, and document what's actually protecting client data today.
Compliance-Ready Hardening
We lock down access controls, document vendor relationships, and build the audit trail a regulator would ask for.
Ongoing Support & Reviews
Unlimited helpdesk plus quarterly reviews tied to renewal cycles, backed by a response-time guarantee in writing.
Insurance Brokerage IT Questions We Hear Most
Yes. We support the infrastructure behind Applied Epic, EZLynx, Vertafore AMS360, HawkSoft, and most broker management platforms - servers, integrations, backups, and access control.