Managed IT Support
A volunteer set up your systems five years ago, meant well, and moved on to a different board role, and nobody since has known what is running your network or why. A grant funder asks how you protect donor data as part of a compliance review, and you do not have a real answer beyond "we use a password."
Your budget does not stretch to enterprise IT pricing, and it should not have to, but most providers price non-profits the same as a 200-person corporate client and wonder why the conversation ends there. Every dollar spent on IT is a dollar not spent on the mission your donors funded, and that tension is real, not something to paper over with a discount that quietly cuts corners on security.
Legacy systems inherited from years of ad-hoc, volunteer-run IT decisions pile up: an old server nobody remembers the password to, a donor database exported to a spreadsheet during a transition and never properly migrated back, software licenses nobody is sure are still being paid for or by whom. Whether you're based in Toronto, North York, or Scarborough, you need a partner who understands non-profit budgets and treats your donor data with the same seriousness as a for-profit client's, not a lesser version of the same service.
IT priced for a non-profit budget, with the same security a for-profit client gets, not a stripped-down version.
Encrypted backups and multi-factor authentication cover your donor database, grant records, and financial systems.
We document what the last volunteer-run IT setup left behind: what exists, what gets used, and what can be safely retired.
Security documentation built for funder reviews, so the next question about donor protection has a real answer.
One flat rate per user, per month, scaled to your headcount, with the same response-time guarantee as every other client.
[Illustrative] A non-profit in Toronto with about 15 staff had been through three different volunteer-run IT setups over eight years, each one leaving behind systems the next person did not fully understand. When a major grant funder required a documented IT security policy as a condition of renewal, the organization had nothing to show them beyond good intentions.
We built a full systems inventory, documented access controls and data handling practices, and had a grant-compliance-ready security policy in place within six weeks. The organization passed its funder's review on the first submission. This reflects a realistic engagement pattern for a non-profit of this size, not a verified named client case.