You Shouldn't Have to Babysit Your IT Provider
If any of this sounds familiar, your current setup is costing you more than the invoice says.
Slow to answer
You call for help and wait on hold — or worse, wait until tomorrow for a callback.
Unclear security
You have no real idea whether a ransomware attack would cost you a day or a month.
Surprise bills
Your invoice changes every month and nobody can explain the line items.
Compliance uncertainty
You're not sure your compliance and insurance paperwork would survive an actual audit.
Everything Your Business Needs to Run on Reliable IT — One Flat Monthly Rate
Unlimited Helpdesk: remote and on-site support for every employee, no per-ticket charge.
24/7 Monitoring: we watch your servers, network, and endpoints around the clock.
Cybersecurity: endpoint protection, MFA, and phishing training — included, not upsold.
Quarterly Strategy Reviews: a real IT roadmap tied to your budget and growth plans.
Flat-Rate Billing: one predictable invoice per user, per month. No surprise line items.
If your ticket volume and average response time haven't both improved within 90 days of onboarding, we refund that quarter's management fee. Exact terms are in your service agreement — no fine print surprises.
Book Your Free IT AssessmentFrom First Call to Ongoing Support
Free Assessment Call
30 minutes. We audit your current setup, risks, and costs — no obligation.
Onboarding Plan
Week 1-2: we document every device, credential, and vendor so nothing falls through.
Active Management
Helpdesk, monitoring, and security run continuously in the background, ongoing.
Quarterly Review
We sit down with you every quarter to align IT spend with where the business is headed.
Real Results, Illustrative Examples
Client names withheld pending permission. Details reflect real engagement patterns from comparable GTA businesses.
Built By Someone Who's Been the IT Guy Under Pressure
15+ years in IT infrastructure and security. Ran the helpdesk and security stack for GTA businesses before starting CerberusMSP to fix what most MSPs get wrong: slow response and unclear pricing. [Replace with real bio, notable clients named with permission.]
*Placeholder credentials — confirm and swap for the real ones.
Quick Answers
No. We're month-to-month. Cancel with 30 days' notice, no early-termination fee.
If your tickets and response times don't improve in 90 days, you don't pay for that quarter. Period.
That's our 90-Day Guarantee — in writing, before you sign.