You Deserve a Better IT Support Experience
You Shouldn't Have to Babysit Your IT Provider
If any of this sounds familiar, your current setup is costing you more than the invoice says.
Slow to answer
You call for help and wait on hold — or worse, wait until tomorrow for a callback.
Unclear security
You have no real idea whether a ransomware attack would cost you a day or a month.
Surprise bills
Your invoice changes every month and nobody can explain the line items.
Compliance uncertainty
You're not sure your compliance and insurance paperwork would survive an actual audit.
Everything Your Business Needs to Run on Reliable IT — One Flat Monthly Rate
Unlimited Helpdesk: remote and on-site support for every employee, no per-ticket charge.
24/7 Monitoring: we watch your servers, network, and endpoints around the clock.
Cybersecurity: endpoint protection, MFA, and phishing training — included, not upsold.
Quarterly Strategy Reviews: a real IT roadmap tied to your budget and growth plans.
Flat-Rate Billing: one predictable invoice per user, per month. No surprise line items.
In your first 90 days we establish a written baseline of your environment's health and response experience. If, at day 90, we have not met the response-time SLA in your agreement and delivered every item on your onboarding checklist, we will refund your management fees for the period, up to a maximum of $5,000. Applies to the management fee only; excludes licensing, hardware, and project work.
Book Your Free Health CheckFrom First Call to Ongoing Support
Free Assessment Call
30 minutes. We audit your current setup, risks, and costs — no obligation.
Onboarding Plan
Week 1-2: we document every device, credential, and vendor so nothing falls through.
Active Management
Helpdesk, monitoring, and security run continuously in the background, ongoing.
Quarterly Review
We sit down with you every quarter to align IT spend with where the business is headed.
Real Results, Illustrative Examples
Client names withheld pending permission. Details reflect real engagement patterns from comparable GTA businesses.
Built By Someone Who's Been the IT Guy Under Pressure
Eight years running IT end to end for businesses with 50+ seats taught me the same lesson every time: firms get slow, generic support no matter what they pay. I started CerberusMSP to bring that senior-level, security-first attention directly to law and accounting firms. My focus is cybersecurity, cloud, and practical AI that saves your team time without adding risk.
Quick Answers
No. We're month-to-month. Cancel with 30 days' notice, no early-termination fee.
Miss the SLA or the onboarding checklist by day 90, and you get your management fees back. Up to $5,000.
That's the Cerberus 90-Day Guarantee, in writing, before you sign.